This privacy policy applies between you, the User of this Website, and Hounds & Bounds, the owner and provider of this Website. Hounds & Bounds takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us, or provided by you, in relation to your use of the Website. It should be read alongside, and in addition to, our Terms & Conditions.

Data we collect

We may collect the following Data, which includes personal Data, from you:

• name;
• contact information such as email addresses and telephone numbers.

How we collect Data

We collect Data in the following ways:

• Data given to us by you — for example, when you contact us through the Website, by telephone, post, e-mail or any other means, or when you register with us and set up an account to receive our services.
• Data collected automatically — when you access the Website we automatically collect some information about your visit, including your IP address, and the date, times and frequency with which you access the Website and the way you use and interact with its content. We also collect Data automatically via cookies, in line with the cookie settings on your browser.

Our use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website — for example, for internal record keeping. We may use your Data for these purposes where necessary for our legitimate interests. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Keeping Data secure

We use technical and organisational measures to safeguard your Data: access to your account is controlled by a password and a user name that is unique to you, and we store your Data on secure servers. If you suspect any misuse, loss or unauthorised access to your Data, please let us know immediately at contact@houndsandbounds.com.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy, or until you request that the Data be deleted. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

• Right to access — to request copies of the information we hold about you, or that we modify, update or delete it.
• Right to correct — to have your Data rectified if it is inaccurate or incomplete.
• Right to erase — to request that we delete or remove your Data from our systems.
• Right to restrict our use of your Data — to "block" us from using your Data or limit the way we can use it.
• Right to data portability — to request that we move, copy or transfer your Data.
• Right to object — to object to our use of your Data, including where we use it for our legitimate interests.

To exercise any of these rights, or to withdraw your consent to the processing of your Data, please contact us at contact@houndsandbounds.com. If you are not satisfied with how we handle a complaint about your Data, you may refer it to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This Website may place and access certain cookies on your computer. We use cookies to improve your experience of using the Website and our range of services, and all cookies are used in accordance with current UK and EU Cookie Law. Before the Website places cookies on your computer, you will be presented with a message bar requesting your consent. You may deny consent; however, certain features of the Website may not function fully or as intended. This Website may place the following cookies:

You can choose to enable, disable or delete cookies in your internet browser at any time; however, you may lose information that enables you to access the Website more quickly and efficiently. For more information on cookies, please refer to aboutcookies.org.

Changes to this privacy policy

Hounds & Bounds reserves the right to change this privacy policy as we deem necessary from time to time, or as required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact us by email at contact@houndsandbounds.com.

This privacy policy was first created on 03 March 2022.